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Privacy Policy for Desert Dunes Tourism LLC

Last Updated: 22 Oct 2024

At Desert Dunes Tourism LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.ddtoursdubai.com/ or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This may include:

  • Personal Information:
    Information that you provide directly, such as your name, email address, phone number, passport details, payment information, and any other information you choose to provide when booking tours, subscribing to our newsletter, or contacting us.

  • Non-Personal Information:
    Information collected automatically, such as IP address, browser type, device information, and browsing behavior when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and payments: We use your personal information to manage and confirm bookings, process payments, and communicate with you about your tour or service.

  • To personalize your experience: We may use your information to tailor our services to meet your preferences and enhance your experience with us.

  • To communicate with you: We may contact you via email or phone for customer support, promotional offers, updates, or any inquiries you have made.

  • To improve our website: Non-personal information is used to analyze how visitors use our website, allowing us to enhance the user experience.

3. Information Sharing and Disclosure

We respect your privacy and will not sell, rent, or share your personal information with third parties, except under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services (e.g., payment processors, tour operators, etc.).

  • Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or security breaches.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand how you use our site, remember your preferences, and provide relevant content. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your information: Request a copy of the personal data we hold about you.
  • Correct your information: Request corrections or updates to any inaccurate information.
  • Delete your information: Request the deletion of your personal data under certain conditions.
  • Opt-out of marketing: You can unsubscribe from promotional emails by following the instructions in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Desert Dunes Tourism LLC
Office #302, Zeanth Center, Al Murar, Deira, Dubai
Phone: +971 52 999 0044
Email: info@ddtoursdubai.com
Website: https://www.ddtoursdubai.com/