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FAQ's Your Dubai Adventure Questions, Answered!

Planning a trip to Dubai can be exciting, but we know you might have a few questions. To help you plan the perfect experience, we’ve gathered all the most common questions about our tours right here. From wondering what to wear on a desert safari to understanding our booking process, we’ve got you covered.


Our goal is to make your adventure with us smooth, safe, and absolutely unforgettable. If you don’t find your answer here, please don’t hesitate to !

 



General Booking & Tour Questions

Booking with us is easy! The best way is to book directly through our website. Just find the tour you like on our page and follow the simple booking steps. You can also call us at +971 52 999 0044 or email us at ask@ddtoursdubai.com for help.

We accept all major credit cards for online bookings. For some tours, we may offer other payment options. Your payment information is always secure. You can review our for more details.

Our cancellation policy varies depending on the tour you book. Generally, we offer a full refund if you cancel at least 24 hours before your tour time. Please check the specific policy listed on your tour booking page or review our .

Yes, most of our tours include complimentary pickup and drop-off from your hotel or residence in . This will be clearly mentioned in the “What’s Included” section of each tour page.

A private tour is exclusively for you and your group, offering more flexibility with timing and itinerary. For example, our is just for you. A shared tour is more budget-friendly, as you join other travelers. Our is a great example.

Most of our tours are family-friendly! Activities like our are great for all ages. However, adventurous activities like dune bashing or a ride may have age or health restrictions. Please check the tour details or ask us!

Your safety is our top priority. In the rare event of bad weather, we may need to reschedule or cancel a tour. If this happens, we will offer you a different date or a full refund.

Yes! We offer amazing tours to other destinations like our and a . We also have trips to and a .

Desert Safari Tour Questions

Wear light, comfortable clothes like T-shirts, trousers, or shorts. The desert gets cooler in the evening, especially in winter, so we recommend bringing a light jacket or sweater for your .

Dune bashing is a thrilling but very safe ride. Our drivers are licensed professionals with years of experience. However, due to the bumpy nature of the ride, we do not recommend it for pregnant women, guests with back problems, or children under 3.

Yes! Our BBQ dinner buffet at the camp includes a wide variety of delicious vegetarian and non-vegetarian dishes to suit every taste.

A typical package includes hotel pickup, dune bashing, camel riding, sandboarding, a BBQ dinner, unlimited soft drinks, and live entertainment like belly dancing and a fire show.

The camel ride included in the safari package is a short, fun experience inside the camp, perfect for photos. We focus on ethical treatment and don’t offer long treks.

 

It depends on your preference! A is great if you’re short on time and want to focus on adventure sports. The evening safari offers the full cultural experience with dinner and shows.

 

Yes, you can! We offer an incredible for a truly magical experience under the stars.

 

City Tour Questions

Our covers both old and new Dubai, including photo stops at Burj Al Arab, The Palm Jumeirah, Dubai Marina, and a drive through the old souks. You can also book a ticket to the top of separately.

 

The focuses on the capital’s cultural landmarks. The main highlight is a visit to the stunning Sheikh Zayed Grand Mosque. You can also combine it with a trip to .

 

Entrance fees are usually included for the places listed in the itinerary. For some attractions, tickets may be optional. Please read the “Inclusions” section of the tour you are interested in.

 

There is a moderate amount of walking, especially when exploring the souks or the grounds of a mosque. We recommend wearing comfortable shoes.

 

Yes, all our city tours are led by professional, licensed guides who are fluent in English and knowledgeable about the UAE’s history and culture.

 

Water-Based Tour Questions (Yacht, Dhow, Water Sports)

A offers a traditional experience, sailing past the old souks and historic buildings. The provides modern views of the stunning skyscrapers, Ain Dubai, and JBR.

 

The dress code is smart casual. For a , casual and comfortable clothes are perfect. For an evening dinner cruise, you might want to dress up a little.

Yes, on our longer , we can arrange for a swimming stop in a safe area, usually near JBR. Please request this at the time of booking.

 

Yes, all our dinner cruises and most yacht tours include food and unlimited soft drinks. Our Dhow cruises feature an international buffet dinner, while yacht tours often include a BBQ or light refreshments.

 

No experience is needed! Our professional instructors will give you a full safety briefing and instructions before you start your or Jet Ski adventure.

 

If you want to see the sights at a thrilling pace without getting wet, our are a perfect choice. They are faster than a dhow and offer amazing photo opportunities.

 

Theme Parks & Other Activities

Yes, absolutely! We offer tickets to all major theme parks. You can secure your spot at or get ready for fun at right through our website.

 

A is a once-in-a-lifetime experience. It offers a breathtaking bird’s-eye view of landmarks like the Burj Khalifa and The Palm Jumeirah that you simply can’t get from the ground.

 

is a massive seasonal festival and multicultural park. It features pavilions from over 75 countries, offering unique shopping, food, and entertainment. It typically runs from October to April.

Yes, we have several that combine accommodation, tours, and airport transfers for a hassle-free vacation, like our popular .

 

If you want to see the sights at a thrilling pace without getting wet, our are a perfect choice. They are faster than a dhow and offer amazing photo opportunities.

Still Have Questions? Let’s Talk!

If your question wasn’t answered here, our friendly travel experts are ready to help you. We want to make sure you have all the information you need to plan your perfect Dubai adventure.